Tag Archives: dealers

Chevy dealers’ fixed ops prepare for return of medium-duty trucks

Chevrolet unveils the 2019 Silverado 4500HD, 5500HD and 6500HD at NTEA The Work Truck Show, March 7, 2018. GM Fleet’s Ed Peper, U.S. vice president, and John Schwegman, director of Commercial Product and Medium Duty, present the trucks to customers, upfitters, dealers and media. (Photo by AJ Mast for Chevrolet) Photo credit: AJ Mast for Chevrolet Hundreds of Chevrolet dealers ...

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More BMW dealers will qualify for bonus program

BMW of North America won’t change the major components of its controversial dealership bonus program for 2018, but it will relax some of the metrics it uses so that more dealerships should qualify for the payments. The updates to the Added Value Program were announced to dealers this month at a meeting in Las Vegas. While the modifications are a ...

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Car dealers fixated on costs

Executives at Crown Automotive Group have controlled expenses since the Great Recession, but this year, they are getting more rigorous about it. “It’s crucial. If you do nothing, you’ll go backwards because everything’s going up in cost — insurance is going up, cost of wages is going up — you have to focus in and make reductions to make the ...

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Car dealers competing with brands in auto subscription business

FlexWheels sounds a lot like the subscription plans that Cadillac, Mercedes-Benz and other auto brands have been rolling out in the past year. Customers can swap vehicles up to three times a month and don’t have to worry about insurance, maintenance and other hassles that come with traditional ownership. But there’s a key difference: FlexWheels  is run by a Florida dealership group ...

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GM puts its data advantage to work for dealers

LAS VEGAS — New connectivity tools offered to General Motors dealerships showcase the disruptive potential of the company’s expansive data-collection and information-technology enterprise. The tools promise dealers the kinds of insights into their business operations that are typically the domain of dealership management system providers and other third-party vendors. They are intended to boost dealer profits and cement a more ...

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GM to help dealers field emails

Bowsher: Always someone there LAS VEGAS — General Motors is offering a new service to assist dealers in responding to customer email inquiries 24 hours a day, seven days a week. The Dealer Sales Email Lead Program, to be launched Monday, April 9, calls for employees of the GM Business Development Center’s chat solutions team to respond to sales leads ...

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Cadillac dealers gain role in Book subscription service

The Book by Cadillac app allows members to choose from a suite of Cadillac vehicles. NEW YORK — Cadillac is getting dealers involved with its vehicle subscription service as it prepares to expand the program this year. The brand, through its Project Pinnacle dealership program, launched a dealer referral initiative March 1 that financially rewards retailers for directing customers to ...

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Nexi AI helps dealers manage used-car lots

You’re busy repricing the used-car lot’s slow movers, as you do weekly. All part of your job as used-car manager. Suddenly Nexi, your artificial-intelligence assistant, speaks up, alerting you that 24 vehicles on the lot are missing photos for your vehicle display pages and 18 trade-ins still await reconditioning. Alexa, meet Nexi. Digital assistants, which take advantage of AI, are ...

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